Super Steam Carpet Care
Super Steam Carpet Care

Super Steam Carpet Care

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Introduction: Our company does a superb job trying to satisfy our customer. We want our customer to call us back in the future and remain happy with our service.
Overview

Hired 1 time

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Specialties
Cleaning method

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Reviews
3.0

2 reviews

5
50%
4
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1
50%


pro avatar
Maria H.
Apr 5, 2013
By far the worse service I've ever had! DO NOT USE THIS GUY! This guy did my carpets a few days ago. First he showed up late. I never saw him use a deodorizer which I asked him to. He rushed through the whole thing. Only 15 minutes for my whole house. He then said it would be $100 when we already agreed for $60. He's a liar and completely unprofessional!! Plus it didn't take two hours for the carpet to dry like he said. IT TOOK 2 DAYS FOR IT TO DRY! Now my house stinks like moldy wet carpet. It also has a rusty film color to the top of it. Stains are coming up after only two days. I had light grey carpets, now their a rusty brown color. I HAD TO CALL ANOTHER CARPET COMPANY TO FIX THE DAMAGE THAT HE DID. They told me that he (Eric) ruined my carpets. Which makes me upset because my carpets were new. Less then a year old. THIS GUY IS A FRAUD!
Super Steam Carpet Care's reply
Good morning, i think you have me confused with reliable carpet company. Our carpet cleaning guy is not Eric. Can you confirm with me the number you called to schedule your appointment ? N your name and address. And descriptions of the guy that showed up to your house? This will confirm some thoughts I've been having of them using our names. I would appreciate if you kindly respond to this information. Thank you, Lorena
pro avatar
Nina M.
Sep 6, 2012
Well I called for service to clean my carpet they were very promt efficient and clean my husband is very hard to impress and even he loved the job they did they were fast very polite and I would recommend them to everyone and they left my carpet looking beautiful

FAQs

  • What advice would you give a customer looking to hire a provider in your area of work?

    We are a family owned company who are looking to keep our customers as clients. Therefore we will do a satisfying job to keep our customers happy.