FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, fair pricing for every locksmith job. Whether you need a rekey, lock repair, a car key replacement, or emergency lockout service, we’ll give you a clear quote before we begin. No hidden charges, no unexpected costs — just quality work at a fair price.
- What is your typical process for working with a new customer?
We like to keep things simple and stress-free for our customers. We start with a quick call or message to understand what you need and give you a clear, upfront price. Then we schedule the job at a convenient time, arrive on time, and complete the work professionally. Before leaving, we make sure everything works perfectly and that you’re 100% happy with the service.
- What education and/or training do you have that relates to your work?
All of our technicians are fully trained and licensed with the BSIS and with years of experience in the locksmith industry, including residential, commercial, Automotive, Sheriff eviction, and emergency services. We're regularly update our skills to keep up with the latest lock/auto technologies and security standards, so our customers always get reliable, high quality work.