FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Evalian Air, I believe in total transparency. I have a fixed price list for all standard HVAC services, so you’ll never deal with ‘guessing games’ or hidden fees. Before I start any work, you’ll know exactly what the job costs. No surprises—just honest, local pricing for my Santa Clarita neighbors.
- What is your typical process for working with a new customer?
My process is simple and personal: I arrive on time, perform a detailed diagnostic, and explain the ‘why’ behind any issue using my engineering background. I provide a clear, fixed price before starting, and once the job is done, I back it up with a long-term maintenance plan and a personal guarantee. For me, it’s not just a service call—it’s about building a relationship that lasts as long as my daughters grow up in this town
- What education and/or training do you have that relates to your work?
I’ve been in HVAC since age 18. My background combines a Degree in Engineering with years of experience managing climate systems for massive commercial ‘mega-projects.’ I am EPA Certified, OSHA trained, and Mitsubishi Electric specialized. I founded Evalian Air to bring this high-level technical expertise home to my neighbors in Santa Clarita.