FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is very specifically outlined in my estimate, unless otherwise stated the price is for labor only.
- What is your typical process for working with a new customer?
Normally, I like to see some photos of the area they would like to remodel and materials. They are thinking about using, and then I like to set up a one on one confrontation to go over details and then a formal bid to follow. Upon acceptance scheduling a time to begin the work .
- What education and/or training do you have that relates to your work?
I have been in this field for 35 years. I am well experienced in newer products and waterproofing and have taken many courses offered my manufacturers like schluter, laticrete, mapei, and custom building products. I also offer traditional services like hot mopping shower pans and floating.