- What should the customer know about your pricing (e.g., discounts, fees)?
I have a minimum charge of $75. these are just estimates on Thumbtack upon arrival I will confirm the price normally the price stays the same but some certain conditions of carpet need a heavier cleaner treatment. special treatments for stains like food dyes are extra
- What is your typical process for working with a new customer?
Trying to establish trust and a good line of communication. That normally leads to building a clientele list. And never trying to build a customer's expectations to high.
- What education and/or training do you have that relates to your work?
I have worked under three different owners of carpet and tile cleaning companies and I have owned my own company for over 10 years not really a job that requires a book to tell you how to clean more of a Hands-On. but I have taken flood remediation Odor Control spot control classes