FAQs
- What is your typical process for working with a new customer?
Our Process for New Customers Initial Contact & Scheduling We begin with a quick phone call or message to understand your needs. Whether you're experiencing issues with your central air conditioning or need routine maintenance, we’ll schedule a convenient time for your service. On-Site Assessment Our technician will arrive on time, inspect your system, and diagnose any problems. For maintenance visits, we conduct a full system check to ensure everything is running efficiently. Clear Estimates & Recommendations After the assessment, we’ll provide a clear explanation of the issue, discuss repair or maintenance options, and give you an upfront, no-obligation estimate. Service Completion Once approved, we complete the work using quality tools and parts. We make sure your system is fully operational and cleaned up before we leave. Follow-Up & Support We’re available for any follow-up questions and offer ongoing maintenance plans to help keep your system in top shape year-round.
- What education and/or training do you have that relates to your work?
I have hands-on experience and technical training in HVAC systems, with a focus on the repair and maintenance of central air conditioning units. I’ve completed HVAC certification courses that cover diagnostics, electrical systems, refrigeration cycles, and safety procedures. In addition to formal training, I’ve spent several years working in the field, which has helped me develop practical skills and real-world problem-solving abilities. I stay updated with industry standards and continue learning to ensure every job is done right the first time.
- How did you get started doing this type of work?
I got started in HVAC at a young age, working alongside my dad who owned an HVAC company. I would help out with tools, observe repairs, and learn the basics hands-on. Over time, I developed a real passion for the work and a strong understanding of the trade. That early experience taught me not just the technical skills, but also the importance of hard work, customer service, and doing the job right the first time. It’s been a part of my life ever since.