FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent, with no hidden fees. I offer competitive rates, and I also provide discounts for new customers and special promotions during peak seasons. All costs are discussed upfront.
- What is your typical process for working with a new customer?
First, I’ll conduct a thorough inspection to diagnose any issues. I then explain the problem and provide an estimate. After the customer approves, I proceed with repairs or maintenance, ensuring everything is working efficiently before leaving.
- What education and/or training do you have that relates to your work?
I’ve completed HVAC technical training classes in Uei collage, hold a EPA 608 license, and regularly update my knowledge through ongoing industry certifications. I’m also trained in both residential and commercial systems