FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on custom measurements, product type, and installation complexity. Because we supply and install our own products, pricing includes both materials and professional installation — no hidden labor fees. We provide detailed written proposals so customers understand exactly what is included. We occasionally offer seasonal promotions and bundle discounts for multiple products (for example, pergola + motorized screens). A deposit is required to begin manufacturing, with the remaining balance due after installation is completed.
- What is your typical process for working with a new customer?
1. Initial consultation (phone or on-site visit) 2. Measurements and design discussion 3. Custom proposal with pricing and options 4. Deposit to begin manufacturing 5. Professional installation 6. Final walkthrough and customer approval We handle everything from start to finish to ensure a smooth experience.
- What education and/or training do you have that relates to your work?
Our team has hands-on technical experience in aluminum structures, motorized shading systems, and outdoor installations. We work directly with manufacturers and certified motor suppliers to ensure proper installation and safety compliance. We continuously stay updated on building standards and best practices for installations in Los Angeles County and surrounding areas.