FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
American Global Security offers competitive and customized pricing based on the type of security service, location, coverage hours, staffing requirements, and contract length. We may offer discounts depending on the service package and contract terms. Contact the AGS team for a customized security solution, detailed pricing, and available discounts. Our team will work with you to provide cost-effective security services that fit your specific needs and budget.
- What is your typical process for working with a new customer?
At American Global Security, we follow a streamlined process to ensure every client receives the right level of protection and service. Initial Consultation – We discuss your security needs, concerns, location, schedule, and specific requirements. Security Assessment – Our team evaluates potential risks, coverage requirements, and operational needs. Customized Security Plan – We develop a tailored security solution based on your property, industry, event, or business requirements. Proposal & Pricing – We provide a detailed service proposal with transparent pricing and available contract options. Deployment of Security Personnel – Once approved, we assign trained security officers and implement the security plan. Ongoing Monitoring & Support – Our management team provides continuous supervision, regular communication, and 24/7 support to ensure quality service. Adjustments as Needed – We regularly review performance and can scale services up or down as your security needs change. Our goal is to make the onboarding process simple, responsive, and effective while delivering reliable security solutions tailored to each client's needs.
- What education and/or training do you have that relates to your work?
American Global Security employs licensed, trained, and certified security professionals who are prepared to serve a wide range of industries and environments. All of our security officers meet state licensing requirements and receive ongoing training to maintain high standards of professionalism, safety, and customer service. We continuously invest in training and supervision to ensure our clients receive reliable, professional, and effective security services.