Castro Termite & Pest Control
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Service
It’s free with no obligation to hire
Overview
Hired 45 times
License verified
8 employees
8 years in business
Photos and Videos
4 photos
Specialties
Primary pest type
Rodents,
Cockroaches,
Ants,
Bed Bugs,
Fleas or mites,
Bees,
Spiders,
Hornets or wasps,
Mosquitoes,
Ticks
Reviews
33 reviews
Read reviews that mention:
Melissa W.
Pest Control Services
Guillermo was very knowledge and friendly. He was available the next day and completed our preventative pest control job efficiently. We look forward to having him keep our house pest free over the next year.
Apr 9, 2016VerifiedWas this review helpful?
James L.
Termite Inspection
Guillermo Castro of Castro Termite & Pest Control came out within the next day after being contacted for a Re-finance Termite Inspection. He performed a thorough inspection of my home including a comprehensive survey of the attic during a very warm afternoon. I was very impressed with his knowledge of termite infestation and how to locate any damage. Fortunately my home did not have any evidence of termites. After the completion of the inspection I mentioned that I had a problem with rodents running around between my house and a neighbor's. He came out the next day on his day off to seal up any entry points to my home and lay traps. His excellent customer service, pleasant demeanor and dedication to his craft have earned my highest marks for a professional. I highly recommend him for any pest problem you may have!
Oct 22, 2016VerifiedWas this review helpful?
Michael G.
Pest Control Services
came in on time problem fixed, signed for on going services
Apr 13, 2016VerifiedWas this review helpful?
Gus T.
Pest Control Services
Ruben and Guillermo were both very knowledgeable and great at explaining their techniques and materials. There was initially some confusion over the price for a roach treatment but to their credit they honored what had apparently been a mistake in their written quote. Great to work with so far!
Feb 13, 2016VerifiedWas this review helpful?
Rod c.
Pest Control Services
Great service! Very responsive, came out and took care of my ant problem and didn't try to upsell us. Use these guys
Feb 9, 2016VerifiedWas this review helpful?
Credentials
License Type: STRUCTURAL PEST CONTROL - Operator (CA)
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?The state charges us a fee each time we submit a termite report. Thus we charge a fee as well. A typical termite inspection is $35 dollars. This fee gets refunded back to the customer if we become hired. Inspection fees for home sellers is waived. A pest control estimate is not charged. These are free. Because we do not know what we will find or discover until an inspection is performed.
- What is your typical process for working with a new customer?There are mostly three types of customers; homeowners, escrow or real estate transactions and property management companies or HOAs. Real estate transactions are critical. Then there are your Re-Fi's. We are EXPERTS in VA and FHA Re-Fi's. There is certain verbiage or language that must be in these type of inspection reports and certifications. You really have to know how the process works in order to be effective and beat deadlines. Homeowners are mostly interested in upkeep of their home and the option of a renewable warranty. HOA's are maintenance type of account. They look for fast inexpensive ways to remedy infestations and effective pest control maintenance.
- What education and/or training do you have that relates to your work?I have over 17 years industry experience. I started in construction as a teen in the summers. Then full time once I finished high school. After that I went into sales and estimating construction projects. I quickly found out that I loved the meeting different people and got a real thrill from a sale or "closing a deal". I then became hired by a termite company doing termite and dry rot repairs. But I missed doing sales. Once I became a licensed inspector I was doing both of the things I love: estimating construction and repair work, and selling jobs. The best of both worlds! I currently the owner-operator of Castro Termite & Pest Control Co. I have a an Operators license in both Branch II and III (One is for termite and wood destroying organisms and the other is for general pest control) I also have a B-1 general contractors license/ This allows me to bid on jobs that are outside of the scope of the Structural Pest Control Board IE: tile, sidewalks, doors and windows, stucco, fences etc.