What should the customer know about your pricing (e.g., discounts, fees)?
We have monthly subscriptions, not upfront fees. The packages start at $44.78 per month and range up to $94.78 per month for e-commerce sites. The subscription covers us designing the site, hosting it, completing on-page SEO and 12 hours free maintenance per year.
What types of customers have you worked with?
As a part of our web solutions packages, we do website design/redesign, website hosting and on-page Search Engine Optimization. We also do graphic design, web programming and copy writing.
Describe a recent project you are fond of. How long did it take?
digitalguarddawg.com. This ended up being a tough build. Originally it was to incorporate the client's existing shop within the framework of the new site. During the programming process (which wasn't simple on its own), the shop site was hacked, and we ended up moving the client to a different shop component and producing, overall, a far superior product than he had or was originally working towards. The proof is I'm already designing a second site for him.
What advice would you give a customer looking to hire a provider in your area of work?
Hiring a website designer is liking hiring anyone else - do your homework.
1. Go to their company website. This is your first stop. Check it out - how does it make you feel? Does it function well? Are there spelling and grammatical mistakes, broken links, stuff that doesn't load? Is it slow to load?
2. While on their site, look at their portfolio. Is there actually one??!! What sort of quality does it display? Check out the on site testimonials. Read their blogs.
3. Google " reviews" and see what comes up. See what others are saying.
4. Are they listed at BBB and, if so, what is there rating? (All new businesses start at A-)
5. THEN meet your prospective designer (I always like Starbucks for the great coffee and free internet!). Get a feel for your working relationship.
6. Compare apples with apples. I recommend charting it on a spreadsheet - what will they do, for how much? What about ongoing costs, rewrites, maintenance, reporting?