Q. Do you have a standard pricing system for your service? If so, please share the details here.
A. The first hour of repair time for the general public is $85, the second is $40.
The first hour of repair time for the furniture trade is $55, the second is $30.
The first hour of repair time for high volume clients is $45, the second is $30.
When factory replacement parts are needed only an inspection fee will apply of $40.
Zone fees may apply to areas where additional travel is required.
Inquire about the chart listing all cities serviced listed by City and Zip code.
Q. How did you get started doing this type of work?
A. My father owned a family operated furniture factory making upholstery in Los Angeles since the 60's. I spent my summers at his shop since I was just a kid. I started by sweeping and making buttons by the hundreds. Then learned all phases of the business as I grew older. Most of his employees spoke Spanish only, so they helped me learn the language.
Q. What types of customers have you worked with?
A. Upholstery repairs on relatively new furniture that are still under the original manufacturer's warranty. Including motion furniture with mechanisms that need to be replaced. Like sofa beds that have a bent or broken mechanism can be replaced in less than a half an hour, start to finish. Recliner mechanisms usually take an hour to replace with the most difficult taking up to two hours. The best part is the furniture does not have to be moved out of the room in order to fix it, hence the name of the company, (ON SITE Furniture Repair)
Q. What questions should customers think through before talking to professionals about their project?
A. How affordable the service can be. When the travel time is divided between several customers, the cost goes down. That is how we are able to offer wholesale rates to clients who need our services on a regular basis, like furniture manufacturers who offer a warranty with their furniture, furniture retailers when furniture is damaged during delivery, Most ON SITE repairs are completed within just an hour of arrival and without a trace of any repair.