A Cozy Chimney

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Fireplace or chimney services needed

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Fireplace material

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Introduction: We love fireplaces, and we love doing the Fireplace Cleaning and Chimney Sweep Services work that ensures you can get cozy around your fireplace and chimney. We've been in the business for over 5+ years, and pride ourselves on always finding the best solutions that fit each one of our unique customers. We use the latest technology professional equipment that makes sure your fireplace and chimney are safe to use for a cozy home. We work with your schedule and your budget. Call us with any fireplace or chimney related question - we'll do the work so you can get cozy! How do sweep your chimney and clean your fireplace? Our expert technicians have years of experience and use the latest tools and equipment to do an inspection of your entire fireplace and chimney system from the inside and from up on the roof. They perform a full maintenance sweep of the fireplace and flue that checks for any cracks, soot or creosote buildup or other fire hazards. They check all sides and sections of the fireplace, smokestack, and chimney, provide you with a report of any issues and address all necessary points to ensure you have a safe and cozy fire in your home.

Overview

Hired 12 times

Background checked

4 employees

2 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Featured Projects

11 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and value.

2.8

6 reviews

33%

17%

50%

Read reviews that mention:

Monica B.

Dec 27, 2021

Hired on Thumbtack

Overall I think it's a 4 star due to the simpler things I list in con. He checked my chimney and told me it was clean and ready to go so didn't charge me its inspection fee. The dryer air duct needed major help. I had not cleaned it in 15 yrs (what... I didn't know) and we had a mouse using it as his home. He cleaned, vacuumed, and installed the new vent pipe. super quiet, quick, and good. Pro: On time, responsive, heard my concern, informed me well, quick, clean and efficient use of time. con: he didn't wipe his shoes or had a cover on them so now I have wet shoe prints on my floor. He was however good to not walk on my carpet with those shoes:) He didn't pick up garbage after him and he didn't put the sliders under the dryer as i asked him.

Details: Chimney cleaning • Wood burning fireplace with chimney • Stone or concrete • Indoors • 11 - 50 years old • Single-level building

A Cozy Chimney's reply

Thank you Monica. We're glad we were able to provide a thorough cleaning and get rid of your mouse problem efficiently and quickly. We will do even better next time with regards to the other points you mentioned. Look forward to servicing you next year. Happy and warm holidays! A Cozy Chimney 916-218-2188

Fireplace and Chimney Cleaning or Repair

Yana A.

Jan 16, 2022

Eli is very knowledgeable and professional. I had issues with smoke coming into my rental home and he came for the inspection, explained everything to my tenants they really liked how informative he was. He also called me to explain by phone and made it easy to pay remotely. I'm not sure what happened with the other reviews on here, I had a great experience and I recommend Cozy Chimney. Thank you.

A Cozy Chimney's reply

Dear Yana, your satisfaction means a lot to us, thank you for the great review! Hope to see you again for the yearly maintenance. Best Regards. A Cozy Chimney 916-218-2188

Claudia M.

Jun 15, 2022

Hired on Thumbtack

while we still have alot to accomplish, I'm super pleased.

Details: Fireplace repair • Wood burning fireplace with chimney • Brick (most common) • Indoors • 51 - 100 years old • Single-level building

A Cozy Chimney's reply

Thank you Claudia for choosinga a cozy chimney, we are looking forward to complete repairing you're chimney so its safe to use.

Fireplace and Chimney Cleaning or Repair

Diego R.

Jan 11, 2022

Hired on Thumbtack

Gave this person a 10am - 2pm window Didn’t get a call until 1:42pm saying “im wrapping up a job and will head right over, will be there at 3pm” We tried giving them a chance even though they had 2 star review, we wouldn’t have mind if they were late being that happens. But not calling or texting and only giving us a heads up 15 minutes before the appointment window is just not professional Communication is key

Details: Fireplace cleaning • Fireplace repair • Chimney cleaning • Wood burning fireplace with chimney • Brick (most common) • Indoors • Less than 10 years old • Two-story building

A Cozy Chimney's reply

Dear Diego, as we explained over the phone, if you're scheduled between 10-2 it means the technician will call you between those times to provide a more precise arrival time. The technician did call you before 2pm and provided a precise arrival time. Normally, we'd arrive sooner and we're sorry you had to wait, unfortunately the previous customer had more concerns than was originally anticipated and the technician has to address all the customer's questions before he moves on to the next customer. This large window is provided for the sake of the customer to make sure that the technician has enough time to address each customer's questions and concerns. Thank you.

Fireplace and Chimney Cleaning or Repair

Rhea M.

Dec 21, 2021

Hired on Thumbtack

We unfortunately did not end up hiring this company due to the incredibly negative experience we had with the technician. He was very unprofessional, condescending, dismissive, impatient and rude. He made offensive comments, constantly interrupted and spoke over us while we were talking. When asking him questions and going over our options, he stated that we were not his only clients so we need to quickly make a decision as we were wasting his time. While discussing with my husband, he interrupted, saying he did not want to work with us. I requested the form with our information back then he demanded we tear off his contact information on the form. When I called the company to share my experience, they apologized, stating he was simply having a bad day because he is human and isn’t perfect.

Details: Fireplace repair • Wood burning fireplace with chimney • Brick (most common) • Indoors • 11 - 50 years old • Two-story building

A Cozy Chimney's reply

Thank you Rhea. Again, we're sorry you had this experience. We'll strive to do better next time. Merry Christmas.

Fireplace and Chimney Cleaning or Repair

Credentials

Background Check

Eliahu Estrin

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We do our best to work with our customers' budget. Ask us for discounts or holiday sales.
What is your typical process for working with a new customer?
We provide our customers with personalized service catered to the specific unique situation that each individual customer has.
What education and/or training do you have that relates to your work?
Our technicians are very carefully selected so you get experts that are well versed in buildings construction and maintenance with years' of experience in the field. Their knowledge and expertise is very extensive.

A Cozy Chimney

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