FAQs
- What is your typical process for working with a new customer?
We try to keep it as simple as possible. 1) For intake you fill out our form which has all of our pricing 2) Mail us your quilt with FREE-shipping 3) We will confirm your place in the queue (estimated 2-4 weeks for your place in line). Once it's your turn, your quilt will typically be completed within 2-days (complexity-depending) and promptly shipped back to you with FREE-shipping requiring a delivery notification or signature (your choice) to provide the best accountability with the shipper. Quilting customers also enjoy extra rewards and special discounts on aux services, fabric, notions, patters, books, and more. Our communication is fantastic and will update you as much as you prefer via live phone call and/or text.
- What education and/or training do you have that relates to your work?
Alana was taught to sew as a child by her mother. She continued to sew and sew, and sew and continued to learn and grow her skillset throughout the years. Alana is a designer and artist with a passion for artistic free-motion quilting. She first trained on the long arm with Sew So Shop and actively takes classes with local guilds for inspiration, learn new techniques, and give back to the quilting community.
- How did you get started doing this type of work?
Thank you mom!