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Licensed
This pro has verified their business license with Thumbtack.
Responds in about 2 hours
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About
Pristine Air Conditioning, Heating and Plumbing offers expert heating and cooling services to ensure your home or business enjoys perfect climate control year-round. With a commitment to reliability and customer satisfaction, our certified technicians provide top-notch installation, maintenance, and repair for all HVAC and plumbing systems. Trust us for efficient and prompt service tailored to your specific needs. Stay comfortable with Pristine--where your comfort is our priority. Located conveniently in Orange County and Surroundings, we're here to serve you anytime. Call us today!
Overview
Hired 28 times
Serves Costa Mesa, CA
Background checked
License verified
20 employees
36 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
C20 – Warm-Air Heating, Ventilating And Air-Conditioning Contractor
License state: CA
Background checked
Passed by Andre Motran on Apr 28, 2025.
Services offered
Project type
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
107 reviews
5
92%
4
2%
3
0%
2
1%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Allen M.
Sep 9, 2025
•
Hired on Thumbtack
Alex quickly identified the problem and even left me with a temporary fix until he could return with the correct part. I was very impressed with his knowledge and professionalism. Highly recommended.
Details: Repair • Only warm air is blowing from the vents • Closet • Outside • Townhouse
Central Air Conditioning Repair or Maintenance
Terri H.
Oct 23, 2025
•
Hired on Thumbtack
Jose was very kind and respectful. He explained what he was doing along the way so I could learn. He ended up having to add a lot of freon, which resolved my problem immediately. I would recommend them and hire them again if I needed additional help.
Details: Routine maintenance • Outside • House
Central Air Conditioning Repair or Maintenance
Mayela A.
Jun 30, 2025
•
Hired on Thumbtack
This company provided very good customer service and good quality of work and integrity. My ac is working properly. Thanks
I would a hundred percent recommend Pristine air conditioning. My technicians Valente & Angel arrived early were very communicative, friendly and answered all of my questions. They were able to diagnose and fix the problem very quickly. I needed a new capacitor and they were able to install it within an hour.Thank you!!
Pristine Air Conditioning, Heating & Plumbing's reply
Amanda, we are glad Valente and Angel got your AC cooling again quickly with that new capacitor. Ensuring clear communication and prompt repairs is always our priority. Thanks for choosing us!
Gil D.
2 weeks ago
•
From Google
Great service and quick. Anthony was professional and even did not charge us for the caps that were missing from the AC. Thanks again.
Pristine Air Conditioning, Heating & Plumbing's reply
Gil, Anthony will be thrilled to hear your feedback! Providing quick, professional care and taking care of those missing AC caps is just part of keeping your system running smoothly.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
A standard service visit is priced at $79.99.
Maintenance Visit or Tune-Up: We offer this service at $49.99 to help you keep your systems running smoothly.
Free Estimates for New Installations: If you’re considering a new installation, we provide free estimates to help you make an informed decision without any commitment
What is your typical process for working with a new customer?
1. Initial Contact: The customer reaches out via phone, email, or website inquiry. We respond promptly to gather initial information such as the type of service needed, customer location, and any specific issues or requests.
2. Scheduling: We schedule a convenient time for the customer for either a service or maintenance visit. For new installations, we arrange a time to conduct a free estimate.
3. Assessment and Estimate: For service and maintenance visits, our technician assesses the issue and informs the customer about the necessary repairs and associated costs. For new installations, we provide a detailed estimate based on the assessment of the site and the customer’s needs.
4. Service Provision: Once the customer approves the estimate or repair plan, our technician performs the necessary services, ensuring quality and efficiency.
5. Follow-Up: After the service, we follow up with the customer to ensure satisfaction and address any further needs. We also provide information on maintenance plans and any preventive measures the customer can take.
6. Invoicing and Feedback: We issue an invoice detailing the services provided and payment received. We encourage feedback to continually improve our service and customer experience.
What education and/or training do you have that relates to your work?
1. Technical Training: all of our HVAC technicians complete programs at technical schools that offer specialized training in HVAC systems, including installation, maintenance, and repair.
2.Certifications: Technicians often hold certifications that demonstrate their competence and expertise. EPA Section 608 certification, which is mandatory for handling
