FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is no overhead so the savings is passed to the customer. I have worked for many well established Air Con. companies and they all have a lot of expenses which force them to inflate prices.
- What is your typical process for working with a new customer?
Honesty is the greatest factor. I treat all my customers as if they value the money they need to spend on whatever issue they may be experiencing. I honestly enjoy helping customers get the most out of their investment. Salesmen are instantly going to the "REPLACEMENT OPTION" if the system is over 8 years old.
- What education and/or training do you have that relates to your work?
I have an EPA "environment protection agency" license that I received 10 years ago with allows me to handle all the refrigerant required with heating ventilation and air conditioning work. I attended an HVAC training school and was trained by some really good techs. I was very fortunate. Most Techs don't like to thoroughly train guys because they feel threatened. I've also been in the industry for approximately 11 years and I understand the business side of HVAC.