Chris was AMAZING. We were out of the country and our housesitter called to let us know our hot water heater was leaking all over the garage. Chris came out immediately and did a fabulous job replacing our water heater AND he worked with our home warranty plan to help us have it paid thru them. He was professional thruout, and did an amazing job. I would highly recommend him and will definitely use him again if we have more plumbing needs.