If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I’m an experienced plumbing journeyman and owner of a small, up-and-coming plumbing company. With 5 years in business and hands-on expertise, I provide honest, reliable service for waste, water, and gas systems, as well as water heaters.
I handle a wide range of plumbing needs, including toilet, sink, faucet, shower, and bathtub repairs and installations, garbage disposals, and emergency plumbing issues. As a one-person operation, you always know exactly who is coming to your home and doing the work.
I believe the best part of this trade is being able to truly help people, and I stand behind my work with a satisfaction guarantee. If you’re looking for straightforward advice and quality plumbing service, I’d be glad to help.
Overview
Hired 20 times
Serves El Sobrante, CA
Background checked
1 employee
3 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.
Services offered
Pipe issues
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Exceptional 5.0
13 reviews
5
100%
4
0%
3
0%
2
0%
1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Leiloni M.
3 weeks ago
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Hired on Thumbtack
Portela was very professional and easy to work with. He worked around my busy schedule, finished the sink repair in one day, and was very time efficient. My sink looks great and he was friendly the whole time. I would definitely recommend Portela’s Plumbing.
Details: 1 sink • One handle controls both hot and cold water • 1 faucet • Less than a week ago
Sink or Faucet Repair
Stephanie A.
Mar 4, 2026
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Hired on Thumbtack
Kevin did a great job replacing our kitchen sink faucet—everything works perfectly now. He took the time to explain the steps involved before starting the work, which we appreciated. He also pointed out a few plumbing issues we hadn’t noticed and even cleaned some mold that had built up on our grout (unrelated to the job). Kevin was thorough, helpful, and very responsive when we had follow-up questions.
Details: No, I do not need to replace a sink • As recommended by professional • 0 sinks • 1 faucet • House
Sink or Faucet Installation or Replacement
Taiye R.
4 weeks ago
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Hired on Thumbtack
Kevin was an absolute professional from start to finish. He came out to assess our broken water heater within two hours of my initial inquiry, quoted us a very fair price, and had a brand new water heater installed the very next day. He also took care of a separate water pressure issue while he was here, going above and beyond what was asked. Efficient, knowledgeable, and reasonably priced. I would not hesitate to call Kevin again and would highly recommend him to anyone in need of a reliable plumber!
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Installation or Replacement
Umaya H.
Feb 7, 2026
•
Hired on Thumbtack
Kevin did an incredible job with the repairs and provided honest advice based on what he assessed of my faucet and toilet. I’ll definitely be using him again for future projects. He was very efficient and knowledgeable.
Details: No, I do not need to replace a sink • As recommended by professional • 0 sinks • 2 faucets • House
Sink or Faucet Installation or Replacement
Don G.
Mar 4, 2026
I’ve used Mr. Portela twice since being referred to him. He first replaced my toilet flappers which saved me money on my water bill. He recently replaced my water heater. I was quoted $5,000.00 for the water heater alone by a heater and air conditioning company. Mr. Portela saved me $3,300.00 by purchasing and installing the water heater recently. I am truly thankful and appreciative of his expertise and professionalism in accomplishing tasks that I needed to be completed. I would recommend him for any plumbing needs that you may have.
Credentials
Background Check
Kevin Portela
FAQs
What is your typical process for working with a new customer?
I introduce myself, ask about the issue at hand then spend some time troubleshooting and diagnosing the issue. Once I have determined the cause of the problem and the solution I explain what’s happening to the customer and provide possible options. Whenever there is more than one option I always explain the differences between them as well as the pros and cons and always give my honest recommendations.
How did you get started doing this type of work?
I started off as simply a helper, the work was backbreaking and the hours were long but my goal became to learn something new everyday. The years went by quickly and the work became easier. Not because the tasks were lighter but because my experience had grown. I give all new guys the same advice: The first year is the hardest, because you don’t know anything and have to learn as you go; but the longer you stick with it the better it gets.
What advice would you give a customer looking to hire a provider in your area of work?
We believe one of the most important parts of every visit is to educate our customers about the issue at hand and how we plan to fix it.
