FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
First time customers can get an instant $40 off an in-person session by booking through my website using code 1STSESH First time customers can get 15% off a remote support session by booking through my website using code 1STREMOTE FREE 15-minute session for leaving a positive Google Review Discounts for referring new clients
- What is your typical process for working with a new customer?
When a session is booked I review all notes and requests that were provided. I will contact you if I have any questions or if I can't fulfill a request. I show up at the provided address or remotely via Zoom and work efficiently to address your concerns and fix your issues.
- What education and/or training do you have that relates to your work?
Advanced degree in Audio Engineering, 15+ years in hospitality management, 8 years in technical support services.