Dan's Tutoring

Please ignore this review, it's a total Karen and let me explain why (besides refusing to pay despite having agreed to pay for travel time and me working with BOTH of her kids for 90 minutes). Firstly, I was contacted by this person and after setting up a time, I actually told her it didn't seem like a good fit because I could tell she wanted to pay as little as possible for tutoring. She insisted I come out - so I did. I've been a professional educator for 10 years, taught at public high schools and colleges, at a medical university...so I know what I'm doing. I asked her for ANY assignments that I could look at so I knew what grade level these kids were performing at. She could not produce a single assignment - she simply told me that the kids were not good writers and that they were struggling in school. So I spent 45 minutes having them write and do math problems. Once I understood that they were significantly behind in grade level, I gave them a couple assignments so that I could see their work and begin to correct their weaknesses. In the meantime, I wrote a detailed plan of what they should work on before I saw them next, including organizational changes. The mom seemed really happy with all the work and said she'd have me back soon. Then we sent her the full bill for our services and suddenly there was no response. We then asked her if she wanted to continue working with us and she ignored our messages. Finally we asked her if she was going to use our guarantee for our first hour session and sent her the bill to cover the travel time and overage. She refused to make payment or communicate with us despite multiple attempts. I've personally never had this happen in the 10+ years I've been tutoring. This is like if I told a radiologist that I don't think I need surgery when her professional opinion is that I do. It's clear that she is used to doing business this way and not paying bills that she has agreed to pay.