Five Star Svc Co

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Introduction: Five Star Svc Co offers top notch Heating, Ventilation, Air Conditioning, and IAQ services to the San Diego area. Look no further when you need service, repair, or installation, our Five Star team members will provide you the best quality service available in the industry. Our technicians are factory trained and state certified to handle any situation they come across, no job is too big or small. We are a family owned and locally operated company with a passion for offering unmatched service at a great price. We believe in building relationships with our customers first, and doing business second. Your home is one of the single biggest investments most people will make in their lifetime, and we understand that, which is why we take much pride in our quality and craftsmanship.

Overview

Hired 41 times

Background checked

License verified

6 employees

15 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2019

Featured Projects

14 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

35 reviews

5

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Read reviews that mention:

Rick D.

Jan 4, 2019

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Hired on Thumbtack

5 Stars! I'm really impressed with the punctuality and professionalism! They responded quickly and diagnosed the problem right away. I end up buying and installing a new wall heater unit from them because the old unit was 50+ years old and won't cycle properly. Thanks to Brad Jensen for being patient and resolved the problem in a timely manner. Also I would recommend them in a heart beat.

Details: Repair • Furnace • No heat • Pilot light is out • A few weeks ago • Single-level building • House

Five Star Svc Co's reply

It was great meeting you Rick! We look forward to doing it again!

Heating System Repair or Maintenance

Jason T.

Sep 7, 2018

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Hired on Thumbtack

I was impressed with Five Star HVAC. They arrived on time and diagnosed the problem in 5 minutes. When their estimate on the time to get a replacement part went longer than thought, they immediately called with the new timeline. That said, they had the part on sure within an hour and in place 5 minutes later. I greatly appreciate they did not try to up sell a nee a/c unit. I'd use then again.

Details: Repair • Only warm air is blowing from the vents • A few weeks ago • Electric (most common) • House

Five Star Svc Co's reply

Thanks for the feedback Jason, glad to get get you back up and running again!

Central Air Conditioning Repair or Maintenance

Luis L.

Sep 15, 2020

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Hired on Thumbtack

My experience with the technician(Kevin) was worth every penny. He showed up to my house on time and had clear solutions to the problems with my A/C. The job was done within an hour and exceeded my expectations.

Details: Repair • Only warm air is blowing from the vents • Outside • House

Central Air Conditioning Repair or Maintenance

Thumbtack Customer

Mar 14, 2020

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From Google

We are grateful to of came in contact with Five Star s service. They were professional, prompt, and work was impeccable with their quote. The courteous crew came in and got our heater and air working great. I would recommend them to all who needs repair or new. Sincerely Ray

Five Star Svc Co's reply

We appreciate you taking the time to review us Raymond!

Thumbtack Customer

Jan 18, 2020

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From Google

These guys were great! Helpful, knowledgeable, and willing to work within my budget to get my HVAC system replaced. I would definitely work with them again in the future.

Five Star Svc Co's reply

Thanks Graham for the shout out! Always trying to deliver a Five Star experience!

Credentials

License

License Type: C20 – Warm-Air Heating, Ventilating And Air-Conditioning Contractor (CA)

License verified on 5/24/2022

Background Check

Bradley Jensen

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our diagnostic charge is $60, that includes sending one of our trained & certified technicians to your home to diagnose the issue at hand. After the assessment is done, an estimate is written and presented to our customer. If the customer chooses to proceed with the work needed, then the diagnostic charge is waived. Installation estimates for HVAC installation or replacement, as well as electrical panel upgrades, are free of charge, within business hours.
What is your typical process for working with a new customer?
We like to first get a thorough description of the problem you are having in order to see if we may be able to help you solve it over the phone. If that is not possible, we will make a trip out to your home and offer a diagnosis of the work necessary to get your home up and running again.
What education and/or training do you have that relates to your work?
EPA 608 Universal NATE Certification BEAR License SMACNA Contractor PHCCE Member Goodman Assured Dealer

Five Star Svc Co

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