Prime HVAC & Appliance Repair

Top Pro

$85/service call

(waived if hired)

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About

Prime Appliance Repair specializes in fixing appliances and HVAC for owners of residential and commercial properties in Sacramento, CA and the surrounding areas. Our Primary Goal is quality repair service and 100%, customer satisfaction. Started this business in 2007, mastered the most efficient solutions for all common issues. Gained lots of experience solving uncanny issues, fully prepared for anything that would potentially happen with appliances. Trained over 20 technicians. Learned HVAC repair in 2011. By this moment started a new business. Enjoying what I'm doing. We are experienced, licensed, insured, and bonded for your peace of mind. The brands we support include * Subzero * Viking * Jenn-Air * Kenmore * Kitchen Aid * Samsung * LG * GE * Frigidaire * Electrolux * Whirlpool * Bosch * Maytag * Miele * True * Dacor * Traulsen and many others. We repair: * oven/built-in oven * refrigerator * dishwasher * stove/range cooktop * washing machine repair * dryer repair * furnace repair * AC repair * Wall heater repair * Commercial appliances repair Appliance repairs are covered by a 90-day warranty.

Overview

Current Top Pro

Hired 107 times

2 similar jobs done near you

Background checked

5 employees

14 years in business

Business hours

SunClosedMon8:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2022

Services offered

Appliance type

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

94 reviews

5

85%

4

9%

3

1%

2

1%

1

4%

Read reviews that mention:

Thuy N.

3 weeks ago

•

Hired on Thumbtack

Thank you to Rome and the technician who came to help us diagnose the problems with our dual oven. We found out it’s the extra screws from inside the oven that is causing it to shut down and trip the circuit breaker. The technician removed those screws for us. We will use the oven tonight and hopefully there won’t be any more problems.

Details: Oven or stove • GE • Residential

Appliance Repair or Maintenance

Linda O.

Nov 23, 2025

•

Hired on Thumbtack

Kim, was awesome. I really appreciated having it explained to me in detail why I needed a new part for my washing machine. He also provided a tip that will ensure future efficiency of my washer—-like “don’t use too much liquid detergent.” Kim, has a pleasant personality and professional conduct. I’m sooo happy to wash inside my house, again!!! I also liked being informed of ETA via text message. Thanks, Kim, and (Prime, too.) Happy Holidays!

Details: Washer or dryer • Residential

Appliance Repair or Maintenance

Lisa B.

Oct 19, 2025

•

Hired on Thumbtack

They provided the consultation prior to asking for the money. They communicated throughout the process. They were timely and professional. They offered various ways to accept payment.

Details: Washer or dryer • Residential

Prime HVAC & Appliance Repair's reply

Hi Lisa, We greatly appreciate you taking your precious time to provide us a positive review. We do hope to work with you again. Feel free to reach out to us if you need assistance. Respectfully, Prime Appliance Repair Team

Appliance Repair or Maintenance

Marlowe D.

Sep 13, 2021

•

Hired on Thumbtack

I am very impressed with Prime. They communicated with me every step of the way... from setting up the appointment to the repair recommendation. The tech was also very thorough and showed me parts of the dryer that could be causing the issue. He did not jump into a random conclusion that a certain part had to be repaired/ replaced, but recommended other things be tried first to troubleshoot the dryer. I would definitely work with Prime again.

Details: Washer / dryer • Samsung • Residential

Appliance Repair or Maintenance

Judy L.

Sep 4, 2021

•

Hired on Thumbtack

Repair person, Vlad, was prompt, professional and went out of his way to figure out a solution. I would definitely hire him again.

Details: Washer / dryer • LG • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Atanas Zainalov

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My average diagnostic charge is $55. It always goes towards the repair cost if it comes to a repair. Im offering all kind off discounts. Minimum labor cost is $195
What is your typical process for working with a new customer?
I’m always trying to discover as more information as I could regarding the appliance. It helps me to understand what could be causing the issue for real not just what obviously on the surface. Sometimes you might need to be a little detective if I may say so.
What education and/or training do you have that relates to your work?
Software engineering