FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We can work with your insurance directly. There is a price list given upfront if paying by credit card. We are always fair on our pricing and will work with your insurance directly.
- What is your typical process for working with a new customer?
We are friendly no pressure water damage emergency service. We go through the drying process, water removal and costs - all discussed upfront. Every job is slightly different and we make sure the customer understands the scope of work fully.
- What education and/or training do you have that relates to your work?
Our technicians have years of experience with water damage clean up and dry out. We are all current IICRC certified with special training in water damage restoration. We also hold a CSLB license that a lot of companies don't carry, issued by Contractors State License Board.