Hired 282 times
22 years in business
Cash, Credit card, PayPal, Venmo
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Customers rated this pro highly for punctuality, professionalism, and responsiveness.
Read reviews that mention:
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide our services at a flat, per issue fee. And because we do not charge by the hour, it encourages our techs / engineers to resolve issues in an efficient and timely manner. We do not charge per hour or have any hidden or extra fees. New customers also get a "New Customer" discount! So, make sure you mention it to your technician or customer service representative.
- What education and/or training do you have that relates to your work?
Yes, our reps are either CompTIA A+ / Network+ certified or currently in the process of getting certified.
- What types of customers have you worked with?
Most of the work we do consist of remote desktop support for clients that need a nasty virus removed or want to make their very slow computer, faster! We also get a lot of customers that need help setting up their wireless network, securing the router, and making sure all wifi devices connect successfully.