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Hired 282 times
21 years in business
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Jul - Dec
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Printer and Copier Repair
Geek o AMA was fantastic! Really efficient. He repaired three laptops and our printer. Very pleasant to work with. Very knowledgeable.May 24, 2019Verified
My experience with Joel was so outstanding I will tell anyone needing help with their computer about him and Geek-o-Roma. In fact I called my Bank IT department and my mother about using him, I will tell my co-workers tomorrow. He repaired my virus problem, greatly improved my security, made some changes that improved and simplified using my computer. Now my computer works so much more effectively and quickly that it is like I just changed from dial up to high speed. He listens well also. All this for a fantastic price!!Feb 8, 2019Verified
Network down. WiFi not functioning. Network was repaired. WiFi is due to faulty equipment installed by Verizon.Feb 8, 2016Verified
Joel was great. Super helpful. Went beyond his role of helping mewith my issue which turned out to be something he couldn't repair. Would HIGHLY recommendSep 1, 2015Verified
Great service, very knowledgeable, professional, quick repair and service time, went above and beyond what was listed on job repair description and above all Best!!!! price out there. Joel was very helpful and patient with the many questions I had for him after wards. A++ service. Will definitely recommend to family and friends.Apr 21, 2015Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We provide our services at a flat, per issue fee. And because we do not charge by the hour, it encourages our techs / engineers to resolve issues in an efficient and timely manner. We do not charge per hour or have any hidden or extra fees. New customers also get a "New Customer" discount! So, make sure you mention it to your technician or customer service representative.
- What education and/or training do you have that relates to your work?Yes, our reps are either CompTIA A+ / Network+ certified or currently in the process of getting certified.
- What types of customers have you worked with?Most of the work we do consist of remote desktop support for clients that need a nasty virus removed or want to make their very slow computer, faster! We also get a lot of customers that need help setting up their wireless network, securing the router, and making sure all wifi devices connect successfully.