You Relax Company
Hired 20 times
18 years in business
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jul - Dec
Photos and Videos
39 photos and 1 video
Robert and Kimberly were hired to install laminate flooring in four bedrooms and the master bathroom/closet. They presented high-grade, to mid and cheap material so I could decide on what I wanted. They came into my home professionally, took accurate measurements, and created a quote that was reasonable and honest. Kim communicates everything, so you always know what's what and how the pricing is broken down. Robert comes in with the appropriate tools and dedicates his day to working. Together, they are a great duo...don't let their age fool you. They get the business done. I've attached pictures for you to see. Keep in mind, all of the bedrooms went from carpet to laminate, and new baseboards were installed. I absolutely LOVE the job they did. They estimated the job to be completed in 8 days and they finished in 8 days, and will work on the weekend if it's convenient for you. Thanks Rob and Kim! I look forward to seeing you on my next project.Mar 6, 2018Verified
Kimberly was very professional and has a great attitude. No job is too big! They were quick and very careful with our things. Highly recommended!Jul 26, 2018Verified
They came to my home to pick up things that were no longer using and they did the job as we discussed and they were done in a good amount of time, will definitely hire them again when the time arisesJul 23, 2018Verified
They were great, friendly, fast and priced right. I would use them again.Jul 23, 2018Verified
Relax was a pleasure to work with. They showed up on time and completed the job in a timely manner. I would definitely hire them in the future.Jul 4, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We try to provide affordable rates offering you our mistery box after each visit. What´s inside? Special discounts, free jobs, extra hours at no extra charge and more. Check out our website to know what is included for each project. Prices does not include taxes. We accept credit and debit cards. Google Pay, Paypal, Cash
- What is your typical process for working with a new customer?We make an appointment with at least one day in advance, we ask for the address, contact info and general details of the project so we can take everything we might need and be ready. When the big day comes we introduce our friendly staff and talk about the details of the project, what they would like to have done and special information we should know. Some important to know is before any regular and frequent cleaning we ask for a deep cleaning first.
- What education and/or training do you have that relates to your work?Founded in 2002. We count with experienced and overall friendly staff. Our team members go through a series of online training which includes customer service and leadership skills. We also try to give it our best in every project so you don't have to worry, your place is in good hands.