- What should the customer know about your pricing (e.g., discounts, fees)?
I normally charge either $225 or $325. The cutoff is over 30 guests. I don't charge a travel fee. I do charge $75 to attend a rehearsal, as it prevents me from performing a wedding that day. If the Rehearsal is very close, I will normally waive that fee. I also include videotaping the couples wedding ceremony in HD (using two cameras) as a part of my package price. I make copies for the parents, and any other who may not have been able to attend. I also use a MP3 recorder to tape the audio of the ceremony, and add it to the wedding DVD if needed. I will normally e-mail the wedding audio that same evening so the couple have it to listen to on their honeymoon. I will also upload and e-mail the wedding video to them to watch on the honeymoon. I offer to mail the wedding license so it will be one less thing for them to be concerned about on their special day.
- What is your typical process for working with a new customer?
First, I send an e-mail introducing myself. Then I suggest a phone call to discuss their special day. I always suggest a meeting in person to make sure that the couple is comfortable with me. I send an Info Sheet to have the couple look over and fill out so we don't overlook or forget anything. I give as much assistance as they need, and I'm always available by phone or e-mail. I pride myself on answering quickly.
- What education and/or training do you have that relates to your work?
Not really applicable, but I do keep up on the latest trends so I can help the couples make informed decisions.