Pioneer HVAC & Appliance repair

74 photos

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Read reviews that mention:

• fix・18

• repair・16

• problem・16

• diagnosed・11

• appliance・9

• refrigerator・9

• part・8

• issue・6

• washer・5

• dishwasher・5

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Randall F.

3 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

Serge efficiently diagnosed the problem then informed me of the total price for the repair then returned a few days later and installed the new part.

Details: Washer / dryer • Samsung • Commercial

Appliance Repair or Maintenance

Sheila N.

2 days ago

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Hired on Thumbtack

Hired on Thumbtack

Excellent service. Professional, courteous, prompt, fair pricing. I will definitely keep Alex/ Pioneer at the top of my list for future appliance repair. Genuine and kind people are hard to find. Fixed my whirlpool front loading washer. Responded promptly. Thank you!

Details: Washer / dryer • Whirlpool • Residential

Appliance Repair or Maintenance

Debra C.

Feb 26, 2022

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Hired on Thumbtack

Hired on Thumbtack

After being frustrated with several other appliance repair persons, Alex from Pioneer saved the day! We are a veterinary hospital and can’t be without our washing machine so on a Saturday when this intermittent problem happened again and our machine wouldn’t work, we called Alex and he came almost immediately. What a difference in service. Not only did he correctly diagnose the problem but he figured a “work around” to get us up and going till a part could come in. That’s true customer service. Alex is now our go-to appliance repairman. Just fantastic.

Details: Washer / dryer • Samsung • Commercial

Appliance Repair or Maintenance

Ebenezer F.

Feb 16, 2022

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Hired on Thumbtack

Hired on Thumbtack

The technician arrived on time and fixed 3 appliances in less than 3 hours. They have all the spare parts for replacement in the truck, so it’s convenient.

Details: Washer / dryer • Kenmore • Residential

Appliance Repair or Maintenance

Marina o.

Feb 3, 2022

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Hired on Thumbtack

Hired on Thumbtack

Very positive experience! Same day appointment, diagnosed the problem quickly, completed repairs with genuine manufacturer’s parts he keeps stocked in his work truck. My dryer was up and working within 2 hrs of me first contacting Pioneer! Thank you!

Details: Washer / dryer • Kenmore • Residential

Appliance Repair or Maintenance

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Regular service call fee is $50

• What is your typical process for working with a new customer?

  When we contact you, we will make an appointment to come and make a diagnosis. The estimate is provided before the start of work. In most cases, repairs can be made on the same day. All technicians have a stock of popular parts.

• What questions should customers think through before talking to professionals about their project?

  Remember all symptoms of the unit