Pioneer HVAC & Appliance repair

74 photos

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Read reviews that mention:

• fix・16

• problem・14

• repair・12

• diagnosed・9

• refrigerator・8

• appliance・7

• part・7

• issue・5

• dryer・4

• dishwasher・4

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Debra C.

Feb 26, 2022

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Hired on Thumbtack

Hired on Thumbtack

After being frustrated with several other appliance repair persons, Alex from Pioneer saved the day! We are a veterinary hospital and can’t be without our washing machine so on a Saturday when this intermittent problem happened again and our machine wouldn’t work, we called Alex and he came almost immediately. What a difference in service. Not only did he correctly diagnose the problem but he figured a “work around” to get us up and going till a part could come in. That’s true customer service. Alex is now our go-to appliance repairman. Just fantastic.

Details: Washer / dryer • Samsung • Commercial

Appliance Repair or Maintenance

Ebenezer F.

Feb 16, 2022

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Hired on Thumbtack

Hired on Thumbtack

The technician arrived on time and fixed 3 appliances in less than 3 hours. They have all the spare parts for replacement in the truck, so it’s convenient.

Details: Washer / dryer • Kenmore • Residential

Appliance Repair or Maintenance

Marina o.

Feb 3, 2022

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Hired on Thumbtack

Hired on Thumbtack

Very positive experience! Same day appointment, diagnosed the problem quickly, completed repairs with genuine manufacturer’s parts he keeps stocked in his work truck. My dryer was up and working within 2 hrs of me first contacting Pioneer! Thank you!

Details: Washer / dryer • Kenmore • Residential

Appliance Repair or Maintenance

SHEILA R.

Jul 12, 2021

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Hired on Thumbtack

Hired on Thumbtack

Alex was patient and repaired the water filter in our fridge. It’s working now so I did not have to buy a new fridge. Highly recommended Pioneer repair and Alex.

Details: Refrigerator • Kenmore • Residential

Appliance Repair or Maintenance

Emmy C.

Jul 11, 2021

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Hired on Thumbtack

Hired on Thumbtack

Alex gave me a quote on a refrigerator ice-maker replacement part and service. I negotiated a discount and made an appointment right away. He kept his time promise and texted his arrival time. Alex was also amazingly efficient and was done in about 20 minutes. I highly recommend Pioneer Repair and Alex.

Details: Refrigerator • Whirlpool • Residential

Appliance Repair or Maintenance

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Regular service call fee is $50

• What is your typical process for working with a new customer?

  When we contact you, we will make an appointment to come and make a diagnosis. The estimate is provided before the start of work. In most cases, repairs can be made on the same day. All technicians have a stock of popular parts.

• What questions should customers think through before talking to professionals about their project?

  Remember all symptoms of the unit