FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
One of the greatest things about you pricing is NO extra fees or hidden charges. We are really clear about our pricing and tell customers in advance what will be their hourly rates and what charges they may see.
- What is your typical process for working with a new customer?
We want to gather as much as information as possible to provide our customer the best price quote possible without any surprises in the end. Also, we are making sure our customers understand all the charges. In our company, our price policies are made to be clear and easy ( we call it " no stress policy " )
- What education and/or training do you have that relates to your work?
We require passing the drug test and background check before getting a position in our company. Then every new mover has to complete 10 days of training inside our warehouse and then pass the final exam. After its all done the mover is completely ready to go inside your house but to make sure you have the best experience we always send experienced movers with our new movers.