FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide clear, upfront pricing with no hidden fees. Repairs are based on the parts and labor required, and I always explain the problem before any work begins.
- What is your typical process for working with a new customer?
I start with a thorough diagnosis, explain the repair options, and provide upfront pricing. My goal is to make the process easy, transparent, and trustworthy for every new customer.
- What education and/or training do you have that relates to your work?
I’ve been in the field for 5+ years and hold a Universal EPA 608 certification. Over the years, I’ve built strong technical knowledge through hands-on experience, advanced diagnostics, and real training—not guesswork.