RestoKleen
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Service
Overview
Hired 6 times
12 employees
11 years in business
Payment methods
Cash, Check, Credit card, Paypal, Venmo, Zelle
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
65 photos
Specialties
Mold services
Inspection and testing,
Mold removal,
Fabric damage restoration
Reviews
9 reviews
Read reviews that mention:
- Van H.
Mold Inspection and Removal
Very helpful and explained what we needed to do to fix the problem. It was also very helpful that he offered to take a look at the mold at our house via FaceTime which alleviated my concern of having someone come over to the house during COVID19 - thank you for your wonderful customer service!
Sep 14, 2020VerifiedWas this review helpful?
- Chris J.
Mold Inspection and Removal
Such fast response and consultation! We had a mysterious smell develop over night and freaked out about mold. We wanted to deal with the problem ASAP and they delivered. Thank you!
Mar 25, 2020VerifiedRestoKleen's replyThank you for the great review. Hamlet
Was this review helpful?
- Janine A.
Mold Inspection and Removal
Hamlet did an excellent job of addressing our mold issues. He walked us through the process and was very throrough and cared about our problem and made sure he did whatever it took to get the mold remediation done. I would highly recommend Hamlet!
Aug 15, 2018VerifiedWas this review helpful?
- Janine A.
Mold Inspection and Removal
Hamlet did a wonderful and professional job, I would highly recommend him for any mold remediation!
Jul 7, 2018VerifiedWas this review helpful?
- Priya R.
Water Damage Cleanup and Restoration
We live out of state and had an issue with accumulated water leak between bathrooms for our rental property that caused mushrooms to pop out of the ceiling and ultimately bring the ceiling down. Restokleen/Hamlet was the first to respond amongst a few other bids we received. We were impressed by Hamlet's expertise and knowledge and willingness to break it down completely in terms of the why it happened, what was needed to fix it and how long. Their quote was very reasonable and detailed and to the point. During repair work it was found that one of the bathrooms would need to be demolished completely and redone. Restokleen provided the best quote possible keeping in mind quality and workmanship. They finished the entire work on time, including mold cleanup, remediation and remodeling the master bathroom with very little inconvenience to the renters. It was also very easy to work with them with respect to payments etc. Hamlet keeps a constant line of communication open to keep you up to speed of what is happening and progress reports. Their quality of work and finish is impeccable as well. If we had to go through this again, we would hire Restokleen again in a heart beat. It was a peace of mind for us knowing that they paid attention to detail and treated it like they were repairing their own house. Thank you Hamlet!!
Jul 2, 2018VerifiedWas this review helpful?
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Water damage loss is an emergency based service and since we don’t know the extent of the damage that is caused by the running water , it would be almost impossible to give an accurate estimate , therefore be aware of the contactor’s that give an estimate. Our primary goal is to extract all visible water , and evaluate what needs to be removed from affected area and start the drying process.
- What is your typical process for working with a new customer?On our first visit to the property we make sure that there are no safety or health hazards to the occupants, pets, or our technicians. We also make sure the source of the damage has been taken care of (shut off Water main , plumber, etc.) . Once we have a signed agreement, then we will start to move furniture and other items from affected area to prevents more damage , and it’s followed by extraction of the water with our state of the art extraction units .
- What education and/or training do you have that relates to your work?All certified technicians and firm