What education and/or training do you have that relates to your work?
All attorneys are required to complete Mandatory Continuing Legal Education. On average I do between 10 and 20 hours every year.
What questions should customers think through before talking to professionals about their project?
One of the most important things to understand about going to court is: "Justice is a process, not a result." That means that when you go to court, you put your fate in the hands of a judge or jury (depending on the type of case), and though you may have an attorney representing you, ultimately the decision rests with someone else. Justice is the PROCESS of presenting the evidence, examining and cross examining the witnesses, and arguing the law. The result may be what you want, what the other side wants or somewhere in between. But in every case, SOMEONE thinks that the result is unfair to some extent. I explain this to all of my clients at the very beginning. It is for this reason that I encourage my clients and the opposing side (no matter what kind of case it is) to negotiate a result they can both live with.