- What should the customer know about your pricing (e.g., discounts, fees)?
Hourly rate once project scope can be established.
- What is your typical process for working with a new customer?
Ask relevant questions regarding the client's goals, preferences, and foibles. Then, LISTEN!
- What education and/or training do you have that relates to your work?
Constantly doing research for my published article series "Designing to Fit the Vision!" which appears in several Northern California newspapers.