FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in clear, upfront pricing — no hidden fees or last-minute surprises. The price depends on the job (type of key, vehicle, lock condition), but I always explain everything before I start. My goal is to give you dealership-quality work at a better price. I also try to offer fair pricing for repeat customers and simple jobs.
- What is your typical process for working with a new customer?
First, I ask a few quick questions to understand your situation. Then I give you a clear quote and arrival time. Once I arrive, I assess the job, confirm everything with you, and get straight to work. I focus on being fast, clean, and efficient, so you can get back to your day as quickly as possible.
- What education and/or training do you have that relates to your work?
I’ve gained hands-on experience working with modern locksmith tools, key programming systems, and automotive security. I stay updated with new car key technology and lock systems so I can handle both standard and advanced jobs with confidence.