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About
Comvera – Your Local Tech
WiFi issues, printer problems, or devices not working together? I fix that — quickly and properly.
Most of the calls I get are for:
• WiFi that drops or doesn’t reach certain rooms
• Printers that won’t print or connect
• New computers or devices that need setup
• “Nothing is working together” situations
My goal is simple: figure out what’s wrong and fix it so everything works the way it should — without the frustration.
I’ve spent 25+ years in IT (Yahoo, eBay, PayPal, Meta), and I bring that same level of troubleshooting into everyday home tech problems.
I come to you, diagnose the issue clearly, and get things working in a way that’s simple and reliable — especially for non-technical users.
Please note: Comvera specializes in Windows-based systems. macOS and Apple hardware repair are not offered, though assistance with Wi-Fi or connectivity issues involving Apple devices is available.
For audio/video systems, Comvera focuses on setup, configuration, and troubleshooting. Wall mounting, in-wall cabling, and structural installations may require a specialized installer.
Pricing
$99 In-Home Service Call
Includes the first 30 minutes of troubleshooting and repair.
$179 Extended Service
Covers up to 90 minutes total service time.
Additional Time
$150 per hour billed in 30-minute increments after the first 90 minutes.
Package pricing or promotional specials may vary.
Overview
Hired 9 times
Background checked
1 employee
2 years in business
Business hours
SunClosedMon11:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, and Venmo.
Services offered
Industry
Technology / IT
Business size
Small (fewer than 10 employees)
Medium (10-50 employees)
Large (more than 50 employees)
Business stage
Startup (less than 2 years)
Mid-stage (2-5 years)
Established (5 years and more)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
10 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Lisa D.
Dec 13, 2025
•
Hired on Thumbtack
Jason was on time, very knowledgeable about my printer and showed me to fix the problem if it happened again. Great experience.
Details: Desktop printer • Canon
Printer and Copier Repair
roberta S.
Mar 31, 2026
•
From Google
Exceptional reliable in home service which is extremely convenient. My laptop was running slow, Jason said he could fix it but didnt recommend it because my laptop was old. He provided two options of laptops to buy that were not too expensive. After purchasing he came over set laptop and printer up. Everything is running great! I highly recommend him, his prices are reasonable and I can all or text him anytime for any questions I have.
Liz M.
Dec 7, 2025
Jason fixed our Wi-Fi and set up our printer. He was fast, professional and solve the problem in one visit. Highly recommended!
Comvera Tech Support's reply
Thanks so much, Lisa — I really appreciate the kind words.
Glad we were able to get everything working again, and I’m happy to help anytime.
Diane L.
Aug 19, 2026
•
Hired on Thumbtack
Jason was very knowledgeable, very helpful, and patient. great service
Details: Personal (Home) • Technology support • Computer • My home, venue, etc.
Network Support Services
Liz M.
Mar 27, 2026
•
From Google
I had an excellent experience with our recent office move and couldnt be happier with the service. The Comvera technician handled everything seamlesslyfrom carefully moving my computer to setting up the new workstation in a different building. He ran all necessary cabling to secure the network and made sure everything was properly connected and optimized.What really stood out was his attention to detail and professionalism. He didnt just set things uphe tested everything thoroughly to ensure my computer, printer, and entire system were running perfectly. And they areeverything is working beautifully.If youre looking for someone reliable, knowledgeable, and efficient for office IT setup or relocation, I highly recommend this service. Truly a job well done.
Credentials
Background Check
Jason Combs
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is simple and upfront. I charge a flat rate for most home tech support tasks, and I always confirm the cost before any work begins. There are no surprise fees, and I offer discounted rates for bundled services (e.g., Wi-Fi + printer setup together) or repeat customers. Please note: I do not troubleshoot Apple/Mac devices
What is your typical process for working with a new customer?
When a new customer contacts me, I start by asking a few quick questions to understand the issue. I’ll explain the options, give you a clear price, and schedule a convenient time. When I arrive (or connect remotely), I diagnose the problem, walk you through what I’m doing, and make sure everything works before I leave. Simple, transparent, and stress-free.
What education and/or training do you have that relates to your work?
I bring more than 25 years of professional IT experience, including roles in enterprise support, network engineering, system administration, and technology operations for organizations such as Yahoo, eBay, PayPal, Facebook/Meta, and municipal government. I’ve built and managed IT support systems, optimized networks, and trained both technical teams and everyday users.
This background allows me to diagnose issues quickly and provide reliable, real-world solutions for home users and small businesses.