- What should the customer know about your pricing (e.g., discounts, fees)?
My fees are based on how much time I think it will take to train the dog and the humans.
- What is your typical process for working with a new customer?
I like to start with an evaluation and/or phone consultation. This gives me an opportunity to assess the training needs of both the dog and human family members.
- What education and/or training do you have that relates to your work?
I started working in the veterinary field in 1990 and was licensed as an Animal Health Technician (AHT) in 1993. AHT has since been changed to RVT, Registered Veterinary Technician. I've spent most of my veterinary career doing Emergency and ICU work and started studying animal behavior as a hobby. In 1999, I graduated from United States K-9 Academy, after which I started Alpha K-9 Academy. After graduation, I continued to work with my teachers for additional training and still continue my education regularly. My veterinary and behavior careers have proven to be very complementary to each other. When there was a behavior issue at the veterinary clinic, I was consulted. When there is a health question or issue with a dog that I'm training, my veterinary experience comes in handy. I’m no longer active in my veterinary career, but still maintain close relationships with my veterinary colleagues.