FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I almost always give a fixed quote, on things under the surface such as dry rot, termite damage or improper framing, it would be either re-bid after finding things that can't originally be seen or by the hour (ask for appropriate rates between $50-75 an hour).
- What is your typical process for working with a new customer?
Process: free estimate, explain options, understand customers needs, and timeframe, present quote within 1-5 business days depending on how busy I am. Sign contract, explaining terms. Pull permit, order materials, plan what tools are needed and any subs, communicate along the way make sure customer is happy about the remodeling process no matter the size. On very small projects, the process is simplified, but I always direct in a way that fits the customer's needs.
- What education and/or training do you have that relates to your work?
My foundation for my skills first came with natural talent of being good with my hands and a passion for creating and fixing, starting as early as 5 years old. I took all the shop classes my school had to offer from 8-12 grade. Took a mechanical type air cargo job out of high school for the USAF. Then took an apprentice carpenter job, after the USAF. That led to a career as a general remodeling contractor where I developed my current skill set though decades of experience.