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About
Trained in some of the best institutions in the world, I provide uncompromising service for your piano. My experience includes working at San Francisco Conservatory of Music, the Colburn School Conservatory of Music, UCLA, Steinway & Sons, as well as many well-regarded concert venues all around California. Having studied and received a degree in music performance at the Colburn School, music and its instruments have been a lifelong passion of mine. Taking up an apprenticeship in Piano Technology while attending conservatory, I had discovered my true passion, devotion to servicing and preparing pianos to inspire their artists and owners. With my unique music background, I'll provide artistic, music theoretical, in addition to technical expertise.
Overview
Hired 133 times
Background checked
10 years in business
Business hours
Sun7:00 am - 7:00 pmMonClosed
Payment methods
This pro accepts payments via Cash, Check, PayPal, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
Services offered
Piano type
Baby grand
Concert grand
Additional service
Voicing
Regulation
Pitch raise
Fix squeaky pedal
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
101 reviews
5
97%
4
3%
3
0%
2
0%
1
0%
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Read reviews that mention:
Ann A.
Aug 28, 2020
•
Hired on Thumbtack
Brian was very responsive with his answers and very impressive. He was prompt and very professional at the same time he was very comfortable to speak with. He worked on the piano with care and did an excellent job tuning it. We will work with him again.
Details: Baby grand • Last piano tuning more than 2 years ago • Piano played a few times a year • 2 - 5 years old
Piano Tuning
Meg B.
Sep 23, 2020
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Hired on Thumbtack
I have a 1925 Kurtzmann baby grand. My piano tuner of more than 25 years has recently retired. I found Brian Lee through Thumbtack and am so pleased with his service and work. Along with tuning and general maintenance, he repaired a broken string. Brian has a very reasonable COVID protocol, so no need to feel uncomfortable at this time. My piano sounds beautiful.
Details: Baby grand • Last piano tuning 1-2 years ago • Piano played at least once a week • More than 10 years old
Piano Tuning
Michael L.
Aug 8, 2020
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Hired on Thumbtack
Brian was knowledgeable, professional, and wonderfully cordial throughout the entire experience. Besides the standard pianotuning I needed, I had a nagging issue with buzzing coming from the piano when playing a certain key, and Brian debugged the issue in less than 10 minutes! As an engineer in my day job, I always appreciate a well-explained answer to why things are done, and Brian impressed me throughout with his ability to explain and demonstrate why he does what he does, and the piano sounded heavenly after he finished working on it. He’s worth every penny, and I highly recommend Brian for any piano maintenance related work!
Details: Concert grand • Last piano tuning more than 2 years ago • Piano played at least once month • More than 10 years old
Piano Tuning
John H.
Nov 9, 2020
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Hired on Thumbtack
Brian was super responsive and easy to communicate with. He showed up on time and was very professional. He asked some basic questions and quickly assessed the condition of our 20-year old piano that had not been tuned for over 10 years. In about 1.5 hours, he tuned the piano, polished the surface, and fixed a squeaky pedal. I also enjoyed our conversation on a wide range of topics. It was a great experience and I highly recommend his service!
Details: Upright • Last piano tuning more than 2 years ago • Piano played a few times a year • More than 10 years old
Piano Tuning
Matt T.
Mar 21, 2021
•
Hired on Thumbtack
Brian was on time, professional, and looked into several minor issues with my instrument without asking - issues which previous tuners had neglected. I wouldn’t hesitate to have Brian back again to service or tune our piano.
Details: Upright • Last piano tuning more than 2 years ago • Piano played a few times a year • More than 10 years old
Piano Tuning
Credentials
Background Check
Brian Lee
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Discounts are offered for students, and the families of. Fees are based on a base tuning rate, then an hourly service rate, in addition to prices of parts.
What is your typical process for working with a new customer?
When approaching new work, I love talking about the piano with the client, what it's been through, what it will go through. It's imperative that I inspect certain parts of the piano before even commencing work, as well as discuss what to expect from the work and the piano itself.
What education and/or training do you have that relates to your work?
I hold a Degree from the Colburn School Conservatory of Music in Music Performance. My direct technical training came from a hands-on, on-the-job training apprenticeship at this school, which is upheld to the highest standard of Piano Maintenance and top level concert preparation. My mentors are top of the field piano technicians commanding positions at The Colburn School, Walt Disney Concert Hall, the Hollywood Bowl, and Steinway & Sons.
