Hi Libby I finished the job that was asked of me. I said that if the smell persisted it was not my fault. I did all the impossible to remove the smell. Job took well over 5 hours to perform. Once I finished I said I would come back as a courtesy but had nothing to do with my finished job. I tried going but as you know our schedules did not work out. I feel bad that after doing my best, you did not like my job. I apologize.
Roxane I appreciate your feedback we will use it as motivation and to help us grow.
Thank you very much Erika. Its a pleasure taking care of you guys!