- What should the customer know about your pricing (e.g., discounts, fees)?
Just about every client I have is on a payment plan. I only require that they be paid in full before filing. I consider my pricing to be very reasonable.
- What is your typical process for working with a new customer?
I like to offer a free consultation so a potential client can ask their questions, lessen their fears, and heighten their understanding of the process. Not every attorney offers a free consultation so I'm different in that way. From this point, at the client's choosing, we'll make an appointment to meet (facetiming is fine now) to sign my retainer and make a deposit payment if a payment plan is needed. During the pandemic, I have been meeting clients through Zoom or something similar and it has really worked. It saves everyone time and money and frustration with LA traffic.
- What education and/or training do you have that relates to your work?
I graduated from law school and passed the toughest bar in the nation. I continue to attend bankruptcy seminars. I belong to two bankruptcy list-serves that keep me on the pulse of what is current and any sticky client situations that need a village to help answer.