FAQs
- What types of customers have you worked with?
Our strategy generally is to focus our approach to that which the business/client believes to be the major issue at hand. We are very result oriented in our techniques and approaches. We understand that business owners wish to have results that are of significance to them and are measurable so we do not just follow a checklist as many consulting firms may. On the other hand; our focus is always to stay focused on the money. We follow the money for the owners and our goal is always to increase the profitability of the company while we streamline its operations. Every small to medium size business must have a clear functional structure and within this functional organization each individual must have a clear and concise job description with detailed procedure and protocols. in this way the efficiency of the organization will be assured and in case there is any turn over in the employees the organization does not fall apart. Further, by following a clearly perfected and predetermined procedure and protocol; the management can trouble shoot and identify exactly as to where the problem has been created and by changing the procedure and protocols, the future problems can be avoided. Finally it is extremely important that we do everything in the business accord to a reliable P&L that can guide us specifically to the right answers. We need to know where to slash expenses, diminish costs; increase sales and what types of sales are maximally profitable and which are of less value. We would also be able to manage advertising and marketing and everything else that the business needs; all by a careful view at the P&L. No decision should be made without clear understanding of the P&L and the financial statements.
- What advice would you give a customer looking to hire a provider in your area of work?
Don't be impressed by smooth talking sales people who give you impressive sales presentations and ask you to sign large, long term contracts for thousands of dollars. Make sure you meet with the consultants and not the sales people. Ask questions and make sure they are prepared and capable of answering your questions. Ultimately it is your business and you must make sure that those decisions that are being made are your best strategic options. If they can't communicate with you to your liking in the beginning, the chances are these consultants are not right for your company. Make sure you are not just a number to them and not another client; but that they take personal responsibility for your success.