Carlos Torres Ac

I highly recommend Carlos. He is professional, informative, focused, clean, and detailed. I had a brand new AC/Heat unit and ducts installed in a 1,200 square foot home. The quality of his work is first-rate. I asked many questions and Carlos was more than happy to answer them. Each day he walked me through the project so that I could see for myself the projects's progress. His rates are fair and he is honest. I am very happy with the work.

Carlos and his brother did a great job installing a ductless AC! Would highly recommend him!

Wow - don't even know what to say about this one. I gave Carlos the job of installing a completely new air conditioning and heating system in a single family home. Carlos showed up to start the job, worked one day, and then never showed up again - won't answer to phone calls, text messages, etc. This is really too bad and a huge disappointment as we do many remodel projects and I was looking forward to building a lasting relationship. This really sucks Carlos.

We searched on Yelp AND thumbtack and went through at LEAST 5 different 4-5 star companies. Carlos came over to assess the place and when asked about replacing our air ducts (original air ducts that commonly are advised to be replaced after 20+ years), he reviewed them and told us that the way the house was built and how there are no problems evident, we did not need to replace them. He took the time to explain why they weren't needed to be replaced. 2 other companies told us we'd need our ducts replaced! Carlos keeps his overhead low by not renting a retail office. He's EASILY and directly accessible and works with 2 other partners focused on the local area, which keeps his response rate high. Carlos and his team are straightforward and do great work... other companies were quoting a 2 ton AC/Heating system for 1k MORE than his fair quote for a 3 ton setup. the only concern I have with Carlos is that he'll be SO BUSY that he won't have time in his schedule for the next time we call him out for a job!

After 10 hours of research, we chose 3 A/C pros from Thumbtack to see and get quotes. All 3 pros gave thorough thoughts, ideas and estimates to replace our 16 year old Central A/C with redundant R-22 refrigerant. One Company sent a salesperson out to us - he tried to sell us a furnace as well as an A/C unit. And he changed his quote 3 times. Obviously, we looked elsewhere after this meeting. We liked another estimate that we did not choose - but in the end went with Carlos. Carlos is a self-owned business, does all the legwork, sales, estimates AND Installation. His overhead is therefore very low. His brother Jerry helped with the Install. The guys took out all the old parts inside and out one aft and installed the new units the next day. We had a party coming up on the hottest day of the year 3 days hence. These two gentlemen were fast, friendly and polite. Unfortunately, there was a problem with the unit auto shutoff system. Carlos, or his brother, came out 4 times in the next 36 hours to finally fix the problem - one time showing up at 10pm. Since Carlos offered a 10/2 year Warranty, the same as everyone else, and his quote was outstanding, why would anyone go with a large company with huge overhead costs, without meeting the installers? Do your research like we did and you will see that Installation is as important, if not more important, than the the A/C unit itself. Also, whatever you’re advised, there really are only about 4 main builders of A/C units. Usually you’re paying more for an old Name Company that won’t necessarily be any better than some of the latest brands. One more thing, because of the initial auto shutoff issue, for our troubles, Carlos gave us a top of the line WIFI thermostat - not included in the contract. Now that’s service! Thank you Carlos and Jerry.