FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, upfront pricing with no surprises. Since every HVAC system is different, we provide accurate pricing after an on-site evaluation. Our estimates include equipment, installation, removal of old units, and warranties. We often offer seasonal specials and multi-system discounts. Our focus is fair pricing, quality workmanship, and long-term reliability.
- What is your typical process for working with a new customer?
Our process is simple and professional: Initial contact – We discuss your concerns and schedule an on-site visit. On-site inspection – We evaluate your system, ductwork, electrical, and overall layout. Clear explanation – We explain what’s working, what isn’t, and all available options. Written estimate – You receive a detailed, easy-to-understand quote. Installation or repair – Our licensed technicians complete the work efficiently and cleanly. Final walkthrough – We test the system, answer questions, and ensure satisfaction.
- What education and/or training do you have that relates to your work?
With more than 15 years of field experience, our team is professionally trained in modern HVAC systems and energy-efficient technologies. We maintain up-to-date knowledge of manufacturer standards and California code requirements, and we specialize in the installation and service of premium brands such as Goodman, Trane, Carrier, Lennox, Daikin, and AC Pro to ensure safe, reliable, and high-performing systems.