FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
15% off labor for all customers. Customers who hire us more than one time for repairs or installations, receive this discount (not after diagnostic services). Same-day service: We can offer you the convenience of same-day service availability, ensuring that your HVAC or appliance issues are addressed promptly. With our commitment to quick response times, you can minimize inconvenience and downtime, allowing you to get back to your routine without delay. $25 off for new clients/veterans/seniors : Experience our commitment to quality and savings as we address your HVAC and appliance needs promptly and affordably. Let us show you why our service is the right choice for you. 5% off for referrals: Refer a friend and enjoy a special discount of 5% off your next service. Share the quality and savings you've experienced with us and let us continue to exceed your expectations with every referral. It's our way of saying thank you for spreading the word about our exceptional service. Free service call: Whether it's routine maintenance or addressing an unexpected issue, we're here to provide expert assistance without the added cost of a service call fee. Experience hassle-free service and let us take care of your HVAC and appliance needs with our complimentary service call offer.
- What is your typical process for working with a new customer?
To schedule an appointment with a new customer we ask for the customer's service address, email, phone number, and full name. After a diagnostic of a system or a free estimation service, we provide customers with our estimates (usually within the same day).
- What education and/or training do you have that relates to your work?
All our technicians are certified and licensed. Additionally we undergo perpetual training with all our suppliers and leading tech universities.