I usually ride my bike to work, but when it rains (which isn't often in L.A) I take a cab. 3 out of 5 times they've been late and have made me late to work. Horrible servce. Never again.Jan 10, 2015
I took a Bell Cab from LAX to my home. After the driver dropped me off, I realized that I had left my iphone and keys in the cab. I called the telephone number on the meter receipt and the dispatcher sent the driver back to me with my belongings right away. This is good customer service. I am happy with my experience with their nice driver and dispatcher. I will definitly use them again.Feb 9, 2011
Finally I got a taxi who showed up on time. And the driver was polite and nice. He even open the door for me and didn't get mad when I used my credit card. Good job Bell Cab!Feb 8, 2011
We took @uber to the airport during surge pricing and got there for $12. We took bell cabs back, same route, cost us $44. Nearly 4x. The uber driver had a nice car, handed us gum, was friendly, and got our bags. The cab driver did not get our bags, barely spoke any English, drove dangerously, had a van that was falling apart, and was full of lights and bells and whistles it was reminiscent of one of the machines from the matrix that came and released neo from his ooze. I don't get these idiots standing up for the cab companies. Fudge the cab companies. They are a relic, a protected sub government agency with shitty service at a ridiculous price. Fudge slate magazine and other apologists. It's time for cabs to die.Jul 20, 2015Bell Cab's reply
From the content of your remarks which lacks any substantive details of your trip to the fake name you used, it is obvious that you are just promoting an unregulated competition.
i am happy with bell cabDec 31, 2011
- What should the customer know about your pricing (e.g., discounts, fees)?All of our fares are set by the Taxicab Division of the City of Los Angeles Department of Transportation. Currently our rates are: $2.85 flag drop and $2.70 per mile. Please call us to get an estimated fare.
- Describe a recent project you are fond of. How long did it take?Bell Cab drivers provide taxi services to over 1.5 million passengers annually. We have one of the lowest accident ratio in the country. Our cabs meet and exceed the Los Angeles Department of Transportation's safety standard. For the past 9 years, LA DOT has ranked Bell Cab the highest amongst all the taxi companies licensed by the City of LA in our service areas.
- What advice would you give a customer looking to hire a provider in your area of work?Make sure your taxi provider is a licensed and insured company and its drivers undergo criminal background check as well as random drug and alcohol testing. Also make sure you get a receipt printed by the taxi meter at the end of your trip.