FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every security job and lockout is unique, so we assess your exact setup and provide a clear, firm quote before any work begins. You will never face surprise add-ons, mysterious ‘admin fees,’ or unexpected charges after the job is done. The price we agree on before we start is the exact price you pay. We also offer courtesy discounts for seniors, military, and first responders.
- Describe a recent project you are fond of. How long did it take?
A local business owner called us after an emergency key breakdown left them completely locked out on a Monday morning with employees waiting outside. We arrived within 25 minutes, picked the commercial deadbolt without damaging the door or lock mechanism, and rekeyed their system on-site in under 45 minutes. Seeing the owner’s immediate relief and getting their workday back on track without needing a costly full lock replacement is exactly why I love this work.
- What advice would you give a customer looking to hire a provider in your area of work?
Look for a professional who prioritizes saving your hardware over destroying it. A true craftsman will use non-destructive picking and bypass methods whenever possible, saving drilling as an absolute last resort.