FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size and condition of the space, the type of cleaning requested, and the specific details of the job. We provide clear pricing based on the agreed scope of work, so customers know what to expect before the service begins.
- What is your typical process for working with a new customer?
Our process begins with understanding the customerās specific needs, the size and condition of the space, and the type of cleaning requested. We then discuss the details, confirm the scope of work, and make sure expectations are clear before scheduling the service. Throughout the process, we maintain clear communication and make sure the agreed-upon service is completed with care and attention to detail.
- What education and/or training do you have that relates to your work?
My work is based on hands-on experience, attention to detail, and learning the best practices for residential cleaning. As RELY Cleaning grows, we continue to gain valuable experience through every job and every interaction with our customers. This helps us better understand what clients need and improve the way we communicate and provide our service.