MY REMOTE TECH
About this pro
Bandwidth issue for Two sites connected with VPN and 50-100 users and each site has setup with multiple VLANs. After dealing with multiple IT consultant, we referred to My Remote Tech and they were the only one who resolved our issue and were be able to troubleshoot quickly and professionally. Thank You.Apr 15, 2016
We are a small medical office with 25 employees looking for an IT consultant to take over our existing IT department with 3 employees. We found My Remote Tech and started working with them, going through transition and all new changes. We have never expected this process can go without any issues, but it did and actually it was very quick and now My Remote Tech handle all our IT support in house and remotely. This is one of main advantages of working with IT professionals who know what they are doing with enough experience especially since we are using somewhat complex multiple servers with health information required security. I wanted to mention how happy we are working with them which makes us lower our IT cost with less issues and better business performance. Thank You T.H.Mar 14, 2016Mani H.'s reply
Thank you Tony. I hope we can continue our professional relationship and more improvement on your IT infrastructure along the way.
Photos and Videos
- What is your typical process for working with a new customer?1. Setup a first meeting for first infrastructure assessment 2. Spend 1-2 hours getting to know the details 3. Transition process
- What education and/or training do you have that relates to your work?University degree in computer science or related.
- What types of customers have you worked with?+ IT Consulting & Management for Small Businesses running Windows, Mac , & Linux + Computer Services and Repair for businesses and residential (Hardware & Software) such as Windows/OS x repair, upgrade, full installation, and any other support for third party softwares. + Web Design and Development (Desktop and Mobile) + Search engine optimization