MY REMOTE TECH

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Introduction: I think the main factor is being reliable and available for when customers need you. Also being knowledgeable is always a plus plus factor to get the job done as quick and efficient as possible. New challenges facing every day and new technology follow up which requires study and research on a full time basis.

Overview

3 employees

19 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Featured Projects

6 photos

Reviews

5.0

2 reviews

5

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Tony H.

Mar 14, 2016

We are a small medical office with 25 employees looking for an IT consultant to take over our existing IT department with 3 employees. We found My Remote Tech and started working with them, going through transition and all new changes. We have never expected this process can go without any issues, but it did and actually it was very quick and now My Remote Tech handle all our IT support in house and remotely. This is one of main advantages of working with IT professionals who know what they are doing with enough experience especially since we are using somewhat complex multiple servers with health information required security. I wanted to mention how happy we are working with them which makes us lower our IT cost with less issues and better business performance. Thank You T.H.

MY REMOTE TECH's reply

Thank you Tony. I hope we can continue our professional relationship and more improvement on your IT infrastructure along the way.

Steve K.

Apr 15, 2016

Bandwidth issue for Two sites connected with VPN and 50-100 users and each site has setup with multiple VLANs. After dealing with multiple IT consultant, we referred to My Remote Tech and they were the only one who resolved our issue and were be able to troubleshoot quickly and professionally. Thank You.

FAQs

What is your typical process for working with a new customer?
1. Setup a first meeting for first infrastructure assessment 2. Spend 1-2 hours getting to know the details 3. Transition process
What education and/or training do you have that relates to your work?
University degree in computer science or related.
What types of customers have you worked with?
+ IT Consulting & Management for Small Businesses running Windows, Mac , & Linux + Computer Services and Repair for businesses and residential (Hardware & Software) such as Windows/OS x repair, upgrade, full installation, and any other support for third party softwares. + Web Design and Development (Desktop and Mobile) + Search engine optimization

MY REMOTE TECH

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