What education and/or training do you have that relates to your work?
We talk amongst associates in the trade, read trade and interior design media, and get feedback from our vendors and customers. Leigh is certified as a LEED green associate.
Do you have a standard pricing system for your service? If so, please share the details here.
We take the price of the estimated cost of goods sold, plus a mark-up to account for taxes and shipping and time ordering, etc. We look at the plans and estimate how long it will take us to design, build, install and manage -- complete your job. We bid that at a per hour rate. That's it.
What types of customers have you worked with?
Barn Doors, Modern Cabinets and Kitchens, Wood Finishing and Refinishing, Built-in Cabinets
Describe a recent project you are fond of. How long did it take?
We are currently working with a client who has been collecting urban salvage from garden tours and her property in Malibu. We are designing a collection of furniture just for her in her modern home. The process has been very collaborative. She is reusing throughout the project. We can't wait to see it finished.
What advice would you give a customer looking to hire a provider in your area of work?
Cabinetry comes at the end of a project, so you are usually tired of work being done and feel over budget, but there is a huge range of cabinet quality. Cabinets that are used a lot, like a kitchen, will show that poor quality quickly.
What questions should customers think through before talking to professionals about their project?
There are many people working in our industry that are unlicensed and they are breaking the law. For any work installed in your home over $500, the trade person is required by law to be licensed. Contract law protects the customer from being taken advantage of, gives them recourse. Unlicensed activity hurts everyone.
