FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It is important for customers to understand the pricing structure, including any fees, taxes, or additional charges that may apply. It is also important for customers to know what they are paying for and what services or features are included in the price. Furthermore, customers should be aware of any discounts or promotions that may be available and how to take advantage of them. Finally, transparency in pricing is crucial, and customers should have access to clear and concise information about the cost of the product or service.
- What is your typical process for working with a new customer?
I don't have a typical process for working with a new customer. However, a typical process for a business may include the following steps: 1. Initial Contact: The first step is to establish contact with the customer, either through a phone call, email, or a meeting. 2. Needs Assessment: The second step involves understanding the customer's needs and requirements. This stage helps to determine the scope of the project and the specific deliverables. 3. Proposal: The next step is to develop a proposal that outlines the scope of the project, timelines, and costs. The proposal should be clear and concise and should outline all the deliverables and expectations. 4. Contract and Agreement: Once the customer accepts the proposal, the next step is to develop a contract or agreement that outlines the terms and conditions of the project. This document should be signed by both parties and should be legally binding. 5. Execution and Delivery: The final step is to execute the project according to the agreed-upon timeline and deliverables. The customer should be kept informed of progress and any issues that arise during the project. Once the project is complete, the deliverables should be delivered to the customer.
- What education and/or training do you have that relates to your work?
C-9 Licensed by the Contractor State Licensed Board