Solutions! Web Services

Mill Valley, CA

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About this pro

How does your service stand out?

My websites both Look Great and Sell Great. I don't just build "another pretty website", but a practical business tool. That's because I understand exactly how Online Sales and Online Persuasion actually work. Many web developers can do "Pretty", but few combine my skills as a BFA Degree Digital Artist, an expert Visual Marketer (I wrote a book on that topic), a Web Geek and an expert in Online Marketing. I'm also a professional writer and this, along with my English editing skills, can help you when I create your website.

What do you enjoy about the work you do?

Building great websites is the culmination of so much that I've loved and learned my whole life. I had no idea decades ago that I'd end up doing this. But looking back, it seems that most of my hobbies, interests and skills training were orbiting and accelerating around this fun career.

Location

Mill Valley, CA 94941

Background check

Complete

Years in business

21

Number of employees

1

Reviews

5 Reviews
  • Edward G. Mar 13, 2014
    Jim built us a great web site. Great detail and Layout. He's services where quick, accurate and very helpful. We highly recommend that anyone who is interested in developing a new web site or "remodeling" an existing one contact Jim ASAP.
    Jim C. Mar 13, 2014

    Thanks Ed, your project was a blast. Looking forward to more race results and photos.

  • Deborah B. Mar 12, 2014
    I am an oil painter and have had a website for many years. I tried to build it myself initially (with no prior experience) and got seriously stuck. Jim was patient and got my site back on track and cleanly implemented. Also prompt in helping me out over the years when problems arose. He has often been generous with his time. I'm getting ready to completely revamp the site and will ask Jim to do it or at least to guide me through it.
    Jim C. Mar 12, 2014

    Thanks Deborah. It's been great working with you and enjoying your paintings. Looking forward to updating your website and seeing you latest artworks.

  • Dennis Z. Mar 10, 2014
    Jim Coe has been an absolutely superb webmaster of my extensive, complex, multi-media musical website, www.dennyzeitlin.com, for a number of years. During that time he has regularly updated material, dealt with maintenance problems, and suggested and implemented important improvements. And a few years ago, he designed and launched a new psychiatric website for me, www.denniszeitlinmd.com, which involved many hours of collaborative planning and discussion. He patiently made adjustments to the final website until I was totally satisfied, and his subsequent maintenance has been flawless. Jim is highly intelligent, and his expertise runs wide and deep. I have benefited greatly from his expertise in site design, maintenance, upgrading, marketing, copy writing, internet security, media, and photoshop. Jim is a man of high integrity, and it is a pleasure to work with him. There has not been one abrasive exchange in years of working together. He answers requests immediately, and work follows promptly, always meeting time agreements. If corrections or changes are needed, there are no delays. His accounting is meticulous, and his rates are very fair for the level of service he offers. Dennis J. Zeitlin, M.D. Denny Zeitlin
    Jim C. Mar 12, 2014

    Thanks so much Denny. It's just great how many wonderful people web work has brought me into contact with. I couldn't ask for nicer clients.

  • Bret C. Mar 10, 2014
    My website bretsapito.com needed redesigning. After a long search I found Jim Coe. I picked Jim because he wrote a detail proposal of the sites problems & solution for me to view before implementing while others wouldn't & the job was done in a short time & gave me good marketing tips. For a beginner it was nice. Thanks Mr. Coe
    Jim C. Mar 12, 2014

    I always warn website owners that if a web developer wants to charge them for every little thing, even a website preliminary evaluation and critique, then that developer holds their own interest above and ahead of that of their client. Myself - well, I like to help people, it just feels good.

  • Ken M. Mar 10, 2014
    Jim Coe is very detailed, concientious, and smart. In addition to all that, he has excellent taste and artistic talent. If you want someone who cares and will get the job done, hire him often!
    Jim C. Mar 12, 2014

    Thanks Ken. Being praised for "artistic talent" by a Fine Art Photographer like yourself is high praise indeed!

Q&A

What education and/or training do you have that relates to your work?
Website development is very dependent on high-tek tools and infrastructure. And it evolves faster than most professional disciplines. That means a web developer is constantly learning new methods, as well as searching for and mastering newer and better tools and resources. Fortunately the World Wide Web is not only the venue for websites, but also the source of new learnings and tools and of sharing with other pros.
Do you have a standard pricing system for your service? If so, please share the details here.
My projects usually start with a free face-to-face or telephone consultation. Then I typically write and email a Proposal Document that demonstrates my understanding of my prospect's needs and estimates tasks, costs and scheduling. Depending on the required complexity of a project, I often present "Project Phases" in my Proposal Document. In these cases, I require a 50% deposit of the estimated cost to start each Project Phase. The next proposed Project Phase does not start until my client is satisfied and approves the current Phase. In this way, the client's financial risk is minimized, yet I receive some funds to keep me going during the development period. Of course some projects are too simple to require that amount of paperwork, so then a simple agreement by email is sufficient, and that saves the cost of preparing a full Proposal Document.
How did you get started doing this type of work?
With one foot in the Digital Art world, a BFA (Bachelor of Fine Arts) degree and one foot in online geekdom, it was really pretty natural to connect my creativity, visual skills, teaching, business experience and writing skills - by developing websites. Because I've always made my hobbies and interests into my "work", I've seldom had to "hold down an uninteresting job". That is, "work for a living". When you work for yourself, like me, "work" should be very much like "play". Otherwise what's the point? If it's no fun, than it's way easier to just be an employed working droid and leave your problems at the office than to actually run your own business. Running a business is not easy.
What types of customers have you worked with?
My typical projects involve either creating a new website from scratch or updating an existing website that has begun to look old-fashioned or is not being an effective business tool for the owner.
Describe a recent project you are fond of. How long did it take?
I won't build a website I can't be proud of. But one of my most recent projects was a special joy to build. It's a website for the owners of a community oriented Organic Farm. They invite their Members to request what will be grown each season and they supply local restaurants and homes with fresh Organic produce - including heirloom mushrooms and seed stocks. It's a movement I can really get behind and the website owners couldn't be nicer folks. In fact 99.9% of my clients are a joy to work with.
What advice would you give a customer looking to hire a provider in your area of work?
1. Look carefully at the websites they have built. Were they creative? Did the website persuade you? Did you understand immediately where you were, what you could do there and why you should do it? 2. Talk to their references. 3. Pay close attention to how well they really listen to you, understanding your needs and goals and providing helpful feedback and innovative suggestions. Are they talking about how to make your website successful or just selling you on a job? 4. Providers should be willing to give preliminary advice and help for free. That goes a long way toward showing that the really want to help - even if they get nothing in return. If they won't do ANYTHING without charging you, then they are putting their interests way ahead of yours. The best providers want to help you, not just make a profit off you. They enjoy what building successful websites and love to talk about it, profitably or not.
What questions should customers think through before talking to professionals about their project?
I wish that more customers didn't think "If I build it they will come". Building a website is really the easy part, although doing it really well is more of a challenge. Getting sufficient visitors and then converting those into long-term business relationships is the hard (but critical) part. Without Online Marketing, building a website is like writing the Great American Novel, putting it in a bottle and throwing it into the ocean. Remember, there are literally billions of web pages competing with yours and all are fighting over the available prospects. I've also seen a few clients ruin their websites with a self-destructive attitude that says, "It's my website damn it! I want it built exactly how I want it built! - Don't tell me I should build it the way my visitors will like it best!" For a successful website, you must have a deep understanding and appreciation of your niche market prospects and what their exact needs are. "Find a group in need and supply an exact solution to their problem" is the holy grail of website success. "Stroke your ego and publish that instead" is the road to online failure. Visitors simply don't care about you, who you think you are and how great you say your company is. They care only about what you can do FOR THEM, to solve THEIR problem.